Chaty + AI workflows

Turn customer conversations into connected work.

Chaty brings every customer chat, from WhatsApp to Instagram to your website, together with AI agents, flows and your team in one workspace. Erafiix builds practical automation for what happens next.

Green circuit brain showing Erafiix's AI and automation focus
Inside Chaty

See the workspace behind the conversations.

Bring every channel, AI agents, flows, campaigns and your team into one place. This is the real Chaty dashboard, not a concept screen.

Shared inbox Bot flows Custom workflows
Explore Chaty
Inside ChatyView full size
Actual Chaty dashboard showing account setup, WhatsApp connection, chats, templates, and campaigns
Actual Chaty dashboard. Feature availability depends on your plan and connected account.
How it can work

One conversation. A clear path forward.

An example flow shows where automation helps and where your team stays in control. We tailor the actual setup to your process.

01

A customer writes in

A message from WhatsApp, Instagram, Messenger, Telegram or your website arrives in the shared inbox.

02

Automation helps

An approved reply or bot flow handles the routine part.

03

Your team takes over

A person can pick up the conversation when judgment is needed.

04

The work continues

A connected workflow can pass the next step to your tools.

Choose your starting point

Start with the product. Build around your process.

Ready to use · Chaty

Bring every customer chat into one place.

Use Chaty for one shared inbox across WhatsApp, Instagram, Messenger, Telegram and your website, plus AI agents, flows, bookings and campaigns. WhatsApp runs on the official Cloud API.

  • See the product before signing up
  • Compare live subscription plans
Designed for you · Erafiix

Connect the work beyond the inbox.

We scope an AI or workflow project around your tools, approvals, exceptions, and the handoff your team needs.

  • Map one useful workflow first
  • Keep people in the decisions that matter
AI with a purpose

Build AI into a real workflow.

Tell us where your team spends time finding answers, moving information, or handing off a customer request. We can scope an AI chatbot or automation around one useful task and the people who need to stay involved.

  • Start with a clear task
  • Agree on sources and handoffs
  • Connect the tools that matter
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How we work

Begin with one real task.

Tell us where conversations or handoffs slow your team down. We can scope a first project and agree on what to measure.

Book a free AI audit
  1. 01

    Understand the workflow

    We look at the people, tools, and decisions involved.

  2. 02

    Build a focused first version

    We set the boundaries, connect the tools, and test exceptions.

  3. 03

    Review and improve

    We check what works and decide what should come next.

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